CHARMS - Supported Employment Software

  • Collect and report upon information about Service Users needing support and work placements with space to record unlimited case notes
  • Fully online. Anyone, with an internet connection can access children and carer records – as long as they have authorisation. Security is paramount and all information is protected.
  • Support Workers can enter running records in minutes, with any internet connection.
  • Admin staff can manage reminders (interviews, reviews, assessments, medicals, training) so that nothing is ever overlooked.
  • Managers and team leaders can monitor caseload and input file checks entirely electronically.
  • Development plans may be set up and maintained,
  • Daily support needs may be monitored and outcomes reported upon,
  • Time spent by support staff with clients, on particular duties and projects may be recorded and reported upon,
  • Cost of support provided may be reported upon,
  • Evaluations may be set up, quickly and easily, for all activities and summary reports produced to demonstrate user satisfaction,
  • Clients can be allocated to multiple projects.
  • Waiting lists can be maintained,
    • For agencies on the supported employment proof of concept trials CHARMS can offer huge support with record keeping and outcome reporting. Wherever workers are based they can access client records, securely, 24 hours a day. The following nine local authorities have been informed and invited to participate in the initiative:
    • Brighton and Hove City Council
    • Cheshire West and Chester Council
    • City of York Council
    • Croydon Council
    • Hertfordshire County Council
    • Kent County Council
    • Shropshire Council
    • Stockport Council
    • Telford and Wrekin Council