CHARMS - Shared Lives Software

• Collect and report upon information about Clients and families needing placement as well as current placements. With space to record unlimited case notes.
• Fully online. Anyone, with an internet connection can access Clients and carer records – as long as they have authorisation. Security is paramount and all information is protected.
• Social Workers can enter running records in minutes, with any internet connection.
• Admin staff can manage reminders (CRBs (DBSs)/Police checks, reviews, assessments, medicals…) so that nothing is ever overlooked.
• Managers and social work team leaders can monitor caseload and input file checks entirely electronically.
• Carers can go online, from home, and complete application forms, log incidents; complete daily diaries/logs and even check their payment history.
• Panel members may logon to view panel papers,
• Assessors may complete carer details directly in to CHARMS,
• Duty/out of hours staff can access CHARMS whenever/wherever they need to,
• Clients can logon to answer questionnaires or just to find the phone number of their local authority social worker,
• Family Member Login ***NEW***
• Family members can login and see how their mother/father/brother/sister… is doing. They can see activities which their loved ones are involved in. They can also ask for advice and updates from care staff.