CHARMS - Shared Lives Software

  • Collect and report upon information about Clients and families needing placement as well as current placements. With space to record unlimited case notes.
  • Fully online. Anyone, with an internet connection can access Clients and carer records – as long as they have authorisation. Security is paramount and all information is protected.
  • Social Workers can enter running records in minutes, with any internet connection.
  • Admin staff can manage reminders (CRBs (DBSs)/Police checks, reviews, assessments, medicals…) so that nothing is ever overlooked.
  • Managers and social work team leaders can monitor caseload and input file checks entirely electronically.
  • Carers can go online, from home, and complete application forms, log incidents; complete daily diaries/logs and even check their payment history.
  • Panel members may logon to view panel papers,
  • Assessors may complete carer details directly in to CHARMS,
  • Duty/out of hours staff can access CHARMS whenever/wherever they need to,
  • Clients can logon to answer questionnaires or just to find the phone number of their local authority social worker,
  • Family Member Login ***NEW***
  • Family members can login and see how their mother/father/brother/sister… is doing. They can see activities which their loved ones are involved in. They can also ask for advice and updates from care staff.