Social Care Network Solutions Ltd (SCN) was founded in 1996 by Jim Moores, a former UK Civil Servant who spent years working alongside adoption, fostering and residential care teams as they began navigating early computer systems. What he observed was straightforward: frontline practitioners needed to record case information quickly and accurately - they didn't need to wrestle with complex, unwieldy software. SCN was built to solve exactly that problem. Nearly thirty years on, that founding principle still drives everything we do. SCN is a social enterprise. We are asset-locked, mission-led, and independently owned - we have never sought, and have consistently declined, private equity investment. Every pound of profit is reinvested into the platform and the people who use it. If an organisation needs our software, they will get it. No organisation will ever be left behind.

CHARMS is SCN's flagship case management platform - a secure, cloud-based system trusted by over 600 sites across the UK and Republic of Ireland, with more than 50,000 active users. From its earliest iteration to its current form, CHARMS has been shaped by the sector it serves. It supports the full spectrum of children's and adults' care: Adoption, Fostering, Residential Care, Shared Lives, Supported Living, Semi-Independence, Domiciliary Care, Young Carers, Education and Welfare, and more. Every day, thousands of frontline practitioners rely on it to record, evidence and manage the care they provide to the children and adults who depend on them. CHARMS holds approximately 80% of the independent fostering agency market in the UK - not through acquisition or consolidation, but through long-term relationships built on trust, responsiveness, and a genuine understanding of the sector's needs. The platform is built to meet the highest standards of data security and regulatory compliance, including full support for UK GDPR obligations. CHARMS doesn't just secure the data it processes - it actively helps organisations manage their data controller responsibilities with transparency and confidence.

SCN operates on sociocratic principles: flat, collaborative, and accountable to the community we serve rather than to shareholders. We are a Living Wage employer, Cyber Essentials Plus certified, and a Crown Commercial Service supplier. We are based in Heywood, Greater Manchester, with customers across England, Scotland, Wales, Northern Ireland and the Republic of Ireland. CHARMS is now also in active deployment with residential care organisations in the United States. Our determination has never changed: to provide the best possible case management tools to the people doing some of the most important work in society - and to make sure that the cost of good software is never a barrier to doing it well.

To find out more or get in touch, please use our Enquiry form.