Our History

Founded in 1996 by Jim Moores, Social Care Network Solutions Ltd (SCN) is a social enterprise and exists to serve the care community by delivering an online, secure system - CHARMS™ - to help care providers to keep their records safe. Some 600+ sites now use CHARMS across the UK and the Republic of Ireland.
Jim worked in the UK Civil Service and then in local government working closely with the adoption, fostering and residential teams to help them use fledgling computer systems. It became clear that users just wanted to record case notes quickly and easily - and not fight with big, complicated systems. Jim set up the company, originally called Computing Help Ltd, which changed to SCN.


CHARMS™, our flagship product, took many years to create, and it is now the primary method of case management for many care providers in the UK. It is used to record everything that happens to, and by, supported children and adults.
Our current focus (2018/19) is on the security of data and the new General Data Protection Regulations 2018 (GDPR). Not only does CHARMS™ secure the data it processes, it works hard to enable its customers to manage their data controller responsibilities easily and transparently.

40,000 CHARMS™ Users

For over 20 years our systems have provided easy-to-use, electronic case management systems for thousands of front line staff within Adoption, Fostering, Residential, Domiciliary Care, Outreach, Semi-Independence, Supported Living, Education, Shared Lives and Young Carer services in the United Kingdom. As at November 2018 some 40,000 users have active accounts in CHARMS.
As a business we are very much focussed on our customers and the community we work in, adult and child care services.
We are based in offices in Manchester and Heywood. We have customers in Scotland, Wales, Northern Ireland and the Republic of Ireland.
If you would like any more information, or would like to send us some feedback, please use the Enquiry form.
Jim Moores Managing Director

Jim Moores M.D.
SCN Founder