Transform Your Fostering Services
CHARMS is comprehensive fostering case management software that has been transforming fostering services for decades. Moving from paper-based systems to a secure, cloud-based platform, CHARMS brings foster carers and supervising social workers closer together in the best interests of children. Over 20,000 foster families trust CHARMS to record children's stories and facilitate secure collaboration between all stakeholders.
Key Features for Fostering Services
Secure Multi-Stakeholder Access
Unique logins for foster carers, social workers, managers, panel members, and young people ensure secure access to relevant information. Every stakeholder accesses what they need, when they need it, maintaining privacy and security.
Complete Carer Recruitment, Assessment & Approval
From initial website/Facebook enquiries to application, training, assessment and panel approval, CHARMS manages the entire foster carer journey. Built-in assessment form with progress tracking and QA monitoring.
Website Integration & OMG
Enquiry API automatically encrypts and imports website enquiries. Online Mail Grabber (OMG) saves emails from any client directly to case files with one click - no more copy, paste, download, upload...
Secure Application Form
Prospective foster carers complete sensitive application forms online within CHARMS, saving progress as they go. Social workers can monitor progress without unsafe exchanges of Word files or emails.
Find-a-Family Matching System
The original matching algorithm from 1999 - with one click, identify the best potential matches with foster carers based on age, ethnicity, location, and matching considerations.
Foster Carer Portal
Carers login to complete daily logs, upload documents, record appointments, and view training schedules. Respite carers access child information securely without paper exchanges.
Training Management
Complete training module managing bookings, attendance, certificates. Carers can view their training history and apply for new courses directly through their portal.
Inspection & Regulatory Reporting
Generate Ofsted datasets, ASGLB/List 11, CVAA reports, and Welsh, Irish, Scottish government reporting at the press of a button.
Inspector Access
Inspectors get dedicated secure access. They can interrogate the system remotely and look at individual case records, sving time so that they can spend more time with staff, families and children.
Why Choose CHARMS for Fostering Services?
CHARMS eliminates unsafe spreadsheet trackers and paper-based systems, providing a comprehensive platform that supports every aspect of fostering from recruitment to ongoing support.
Trusted by 20,000+ Foster Families
Used nationwide with a proven track record of transforming fostering services and improving outcomes for children.
Paperless Operations
Complete elimination of paper files and unsafe spreadsheets. Everything managed securely in one place with full audit trails.
Secure Email Portal
Share files and reports with third parties securely using 2-stage login. No expensive email sharing systems required - it's free for everyone.
Helpdesk in the UK
One helpdesk phone number, with no menu. Just get straight through to the dedicated, experienced team based in the UK.
Young People Access
Secure login for children in placement to share information, record thoughts, and contribute to annual reviews safely and independently.
Compliance & Calendar Tools
Red, amber, green alerts when key dates approach. Auto-generated reminders visible to all stakeholders with full chronology tracking.
24/7 Live Vacancy Lists
Always-on vacancy lists one click away from the main menu. Up-to-date carer profiles for quick, effective placement matching.
Free Development & Support
All system developments funded by SCN. New reports built free of charge. UK-based helpdesk with no menus - straight through to experts.
What Our Users Say
Ofsted Inspection Comment:
"Rigorous and effective monitoring of the service is aided by comprehensive use of a recognised online information system. This is used by carers and staff alike to record all aspects of the agency's work and to track the individual progress of children and young people. By providing all with relevant access, information is shared more effectively and efficiently."
CHARMS has changed our business and the service we provide, and in every respect for the better. No more endless trawling through paper files - I am able to put my finger on the information I need at the touch of a button. It helps everyone to be proactive and identify issues before they become big problems.
SCN continue to demonstrate innovation, with regular updates to the system and ongoing developments which really benefit the end users experience and they remain really receptive to any feedback we give. They have an extremely knowledgeable team who understand the important work we do, and using CHARMS as our Data Management System just makes our roles that bit easier. Thank you, Social Care Network."
So much better than written diary notes - When with LA used to be waiting on someone to even look at them. It can be a chore having to do daily but it really doesn't take long with charms. Absolutely love the voice recording, saves so much time.
Ready to Transform Your Fostering Services?
Discover how CHARMS can enhance your fostering services and improve outcomes for children and families.
Book a DemoCall 0161 237 1872 to discuss your needs
Cost: £110 per month per concurrent licence (plus VAT). Implementation, training, data import, and support - free of charge.