Olive Branch Fostering

IFA

Grow Tameside - Tameside Council

Children's Centre

Bury Employment Support & Training (BEST)

LA - Supported Employment

Balance

Non profit - Supported Employment

Homes2inspire Ltd

We are a large provider of residential care for looked after children and semi-independent flats for care leavers; we joined the Charms family in October 2018. We have been supported by the team at Social Care Network Solutions during every step of our implementation project. The team have been flexible to our needs; knowledgeable and solution focused whilst we have worked through how Charms can be most effectively used for our services. Charms is a system that provides us with easily accessible, secure and required information; this has reduced the amount of time that managers spend sharing information, therefore they can concentrate on delivering high quality care to children and young people. We are looking forward to a virtually 'paper-less' future where our records can be quality assured efficiently and staff can be freed from being office bound!

Sankofa Care - Residential Service

Children Residential

NEWFOCAS Ltd

IFA

Child Action Northwest

IFA

Caritas Diocese of Salford

Voluntary/Charitable Organisation

Gloucestershire Shared Lives

Local Authority

Fostering UK

‘The CHARMS database is a fantastic tool for all fostering agencies. We have had the system installed from day one , which sets the foundations with regards to data protection, compliance, security and usability of all of the information that one uses when running a fostering agency. From a managers perspective, I cannot fault the system and I can honestly say having CHARMS in place has significantly contributed to our company gaining a ‘good’ rating from Ofsted in our first inspection. The support provide by CHARMS support team is second to none and nothing is too much trouble, for my staff and my foster carers. I would highly recommend for any fostering agency to use CHARMS as the main part of their recording and data protection structures and for new fostering agencies , using CHARMS from day one as we have, will help you get the Ofsted rating you require’

Registered Manager of Fostering UK

IFA

Adopt Birmingham

RAA

Team Fostering (Head Office)

IFA

Futures for Children Group of Companies

IFA

TACT Fostering

IFA

Adoption Regional Information System (ARIS) for Northern Ireland

RAA

Moorcroft Group

NK

Time for Children

IFA

North Wales Adoption Service - Wrexham (NWAS)

RAA

The Foster Care Charity (Formerly The Foster Care Cooperative)

IFA

Brighter Futures Foster Care (NFG)

IFA

Evolve Fostering

IFA

AFA Fostering Anglia

IFA

FosterCare UK (Capstone Foster Care)

‘As a Registered Manager I rely completely on Charms for auditing and monitoring purposes. The reports available on Charms quickly provide me with the data I need for Regulation 35 purposes and produce our annual Ofsted Dataset at the push of a button. I don’t know how I would do my job without it! – Danni, Registered Manager.’

Danni Starley, Registered Manager, FostercareUK

IFA

Xcel 2000 Fostercare Services

‘Charms has enabled me within my Monitoring Outcomes role, to track a child’s journey and highlight where significant improvements have been made since being looked after by our agency. But equally what we can do to improve outcomes for young people. The database has fantastic reporting systems built in providing statistical information to support my job role and reduce my workload enabling me to focus on monitoring and improving outcomes.’

Janice Nunn, Monitoring Officer , Xcel 2000 Fostercare Services

IFA

Fostering Solutions North West - TABS

IFA

Tree House Care

‘CHARMS has changed our business and the service we provide, and in every respect for the better. No more endless trawling through paper files -I am able to put my finger on the information I need at the touch of a button. It helps everyone to be proactive and identify issues before they become big problems. Having CHARMS means we are better prepared for an OFSTED Inspection than ever before and that is incredibly reassuring. It really does free up staff to do what they do best -supporting foster carers and children…..and they love CHARMS for that. Working with Social Care Network is excellent-it’s a real partnership and when there are problems the service desk is prompt and reliable. They are great problem solvers.’

Hugh Mellett, Director Of Operations, Tree House Care

IFA

Fostering People

IFA

Aspire for Children Recruitment Agency

NK

Independent Foster Care Services Wales (IFCS) (NFG)

‘we are very pleased with the CHARMS system and the support we receive from the team‘

Gail Tobin, Service Manager, IFCS Wales

IFA

Capstone Foster Care

‘Charms is an easy and safe way to record and maintain data and supports us in being able to monitor agency performance and improve our practice. Charms being online makes our data accessible from any location whilst maintaining data security. The team are always available to take our calls and are keen to hear about our development suggestions to further improve the efficiency, effectiveness and user friendliness of Charms. Thank you to the SCN team!’

Ioanna Theodoulou, Quality Assurance Manager, Capstone Foster Care Ltd

IFA

Archway Care Limited (NFG)

IFA

Lorimer Foster Services

IFA

Cambian

Children Residential

Wrexham County Borough Council - Fostering Service

LA - Fostering

The Children's Family Trust

IFA

Community Foster Care

IFA

FamilyPlacement.com (NFG)

‘We were early adopters of CHARMS software. Over the years, it has made a massive difference to our work as a fostering agency. The regular upgrading of the software over time has kept pace with our growth and our changing needs. The support has always been first class. The CHARMS support staff are a friendly reliable bunch and have never let us down.’

Andy Clipson, Director, familyplacment.com

IFA

Time Out Fostering Limited

IFA

SWIIS Foster Care

IFA

Safehouses Fostering - Five Rivers

IFA

St Christopher's Fellowship (Head Office)

Next Step Fostering Services Limited (NFG)

‘The Manchester Helpdesk are very supportive and knowledgeable, they really do give that extra layer of support and confidence that’s needed when using CHARMS in a large organisation. Having the Helpdesk there means we can fall back on them. They very often teach us new, useful things too!‘

Sara Horne, Admin Systems Manager, Next Step Fostering Services Limited, Ryancare Fostering Limited and Safehouses Limited

IFA

Bury MBC (Adoption 22)

Local Authority

Family Futures - Adoption

Nugent Care

VAA

BSN Calon Cymru

IFA

UCA University for the Creative Arts

Private Organisation

Discovery Home (Short Breaks Service)

IFA

Chrysalis Care Ltd

IFA

Lancashire County Council - Shared Lives

LA - Shared Lives

Connected Stars Limited

Supported Living

Adoption Register For England

Private Organisation

Kindercare Fostering (NFG)

IFA

Barnardo's

Voluntary/Charitable Organisation

Action for Children

IFA

Caldecott Fostering Limited

IFA

Fostering Solutions North West (NFG)

IFA

Reach-Out Care (NFG)

IFA

Lancashire County Council - Employability And Independence Team

LA - Supported Employment

Adoption Matters North West

CareTech Community Services Ltd

IFA

Excel Fostering Limited

IFA

RyanCare Fostering Limited (NFG)

IFA

Scottish Adoption

Welcome Foster Care (Capstone)

IFA

Devon County Council - Families For Children Adoption

Alpha Plus Fostering (NFG)

IFA

Kasper Fostering

IFA

Care Visions Group Ltd

IFA

Caritas Care Limited (Fostering)

IFA

St Cuthbert's Care

The Education People (EDSECO LTD)

LA - Supported Employment

Five Rivers

IFA

Rochdale BC

Local Authority

Fostering For You

IFA

London Borough of Waltham Forest - Local Community Fostering

Fostering Recruitment

Sunbeam Fostering Agency

IFA

St Andrew's Childrens Society Limited

Birmingham Children's Trust

LA - Fostering

Arc Adoption North East

Abacus Fostering Limited

‘We love using charms and find it a very comprehensive data base. Support services are excellent and easy to access, you can always speak to someone who is knowledgeable and can help you work through any difficulties.’

Natasha Bland, Registered Manager, Abacus Fostering

IFA

Parents & Children Together (PACT)

London Borough of Islington Council

Local Authority

Wigan Metropolitan Borough Council

Local Authority

Salford City Council - Family Placement Team

Local Authority

Three Circles Fostering

IFA

Enhanced Foster Care (NFG)

IFA

Core Assets Group

IFA

St Francis' Children's Society

Voluntary Adoption Agency (VAA)

Fostering Outcomes

IFA

Swindon Borough Council - Supported Employment Team

Credo Care Fostering Limited

IFA

Cannon Children Services Limited

Children Residential

The Together Trust

IFA

Wholistic Fostering Limited

IFA

Apple Fostering

IFA

Rochdale MBC

Local Authority

Diverse Care (UK) Limited

‘We've been a customer of CHARMS for nearly 10 years now and over that time we've felt very comfortable in the knowledge that our most sensitive information is stored by people who really understand our needs. Whenever I contact Social Care Network I always know that I will speak to someone who not only has in-depth knowledge of their products but is also friendly and approachable.’

Richard Harris, Projects Manager, Diverse Care

IFA

National Fostering Group (NFG)

IFA

Sankofa Care Limited

Children Residential

Synergy Fostering Ltd

IFA

Safehouses Ltd (Kent) - (NFG)

IFA

BSN Nexus Fostering

IFA

Phoenix Community Care

IFA

Children First Fostering Agency Limited (NFG)

IFA

Orange Grove Fostercare (Polaris)

IFA

Supported Fostering Services Wales

IFA

Alliance Foster Care (NFG)

IFA

Elite Supported Employment Agency Ltd (Jobsense)

UK Fostering Limited

IFA

Clifford House Fostering

IFA

Amicus Foster Care

IFA

The Fostering Team

IFA

Family Care Fostering

IFA

Diagrama Foundation - Fostering Service

IFA

Fostering Dimensions

IFA

The Fed

Voluntary/Charitable Organisation

Acorn House Fostering Services Ltd

IFA

Eastern Family Services

Private Organisation

Brighton & Hove City Council - The Supported Employment Team

LA - Supported Employment

ISP Fostering

IFA

Anchor Foster Care

IFA

Middlesbrough Council

LA - Fostering

Blackburn with Darwen Council - Shared Lives Scheme

Local Authority

Ethelbert Fostering Services (Kent)

IFA

Orchard Care (North East) Ltd

IFA

Fair Ways Community Benefit Society (SWCBS)

IFA

5Fostering

IFA

Pebble Care

Children Residential

Fostering Support Group (Caretech)

IFA

TLC (Wales) Independent Fostering (CareTech)

'The CHARMS database fits in with our practice on a day to day basis. Staff reported that CHARMS support team is always very helpful and prompt to respond to queries and issues whenever they arise. They are very knowledgeable and courteous. The database itself is easy to use and can be tailored to our needs. Our Accounts Manager is always at hand to discuss any development queries etc. and suggestions on how we can improve on keeping our data secure and up to date.'

Dominique Kent, Office Manager, TLC Wales Fostering Ltd

IFA

Park Foster Care (CareTech)

IFA

Banya Family Placement Agency

IFA

Family First Fostering

IFA

The Fostering Foundation

IFA

Coram Adoption London

Ideal Fostering

IFA

Unity Foster Care

IFA

Coram IAC (formerly Intercountry Adoption Centre)

Family Fostering Limited

IFA

Families For Children Adoption

Voluntary Adoption Agency (VAA)

Ascent Fostering Agency Limited

IFA

Help Me Grow Fostering Services Ltd (BSN)

IFA

PBT Safer Care Ltd

Supported Accommodation

Fostering Relations (NFG)

IFA

Break Charity - Fostering Service

IFA

The Serendipity Centre

IFA

Acorn Care (UK) Ltd

IFA

Young People at Heart Limited

IFA

Aspirations Fostering

IFA

St David's Children Society

VAA

Aim High Fostering

IFA

Fresh Start for Education Limited

Private Organisation

Chrysalis Consortium

IFA

Channels & Choices

IFA

Parkview Care Children’s Residential Care Home

Children Residential

Partnerships in Children’s Services (PICS) Group

IFA

Lighthouse Fostering

IFA

Altum Residential Care Ltd

Private Organisation

Dimensions Care

Children Residential

A1 Foster Care

IFA

Safe Base Fostering Limited

IFA

Sunflower Fostering (NFG)

IFA

Therapeutic Fostering Limited

IFA

ALL4U Fostering Ltd

IFA

Sixteen Co-operative Ltd

Adopters For Adoption

Sportfit Support Services Limited

Children Residential

Fostering2Inspire

IFA

Cuffe and Lacey Fostering

IFA

BSN Blue Sky

IFA

Jay Fostering (NFG)

IFA

Regional Therapeutic Homes Ltd

Children Residential

DMR Services Limited

IFA

Dorset County Council

Carolina House Trust - Fostering

IFA

To The Moon and Back Foster Care Limited

IFA

Caring Hearts Fostering Ltd

IFA

J & R Care Limited

Children Residential

SWAP Foster Care

IFA

Serenity Homes

Private Organisation

Sussex Fostering and Children's Services

IFA

Regional Fostering Services Ltd

IFA

Nexus Anglia Norwich

IFA

Jigsaw Therapeutic Care Limited

Children Residential

DACS Support Limited

Supported Accommodation

Lilian Davis Group

Supported Accommodation

Elite Fostering Limited

IFA

Family Works Fostering

IFA

Blossom Living Ltd

Supported Accommodation

Pebbles Care Limited

Children Residential

Break Charity - Semi. Ind. & Children's Residential Services

Changing Futures Fostering

IFA

Southern Adolescent Care Services Ltd

Children Residential

Independent Options

Supported Living

Horizon Fostering Services

IFA

Tutis Foster Care

IFA

Our Community Enterprise - Ways Into Work

Voluntary - Supported Employment

Pathstone Children UK

Supported Accommodation

Freedom Fostering Limited

'The CHARMS system is now an integral part of our service, playing a crucial role in the management and Quality Assurance of our overall service. Our account Manager Rik and the whole team at CHARMS have been, and continue to be, extremely kind and patient, providing extra support to our Staff and Foster Carers. Their warmth and approachability has been paramount in helping us get the most out of the CHARMS system. Both Staff and Foster Carers alike are reassured that they are only a phone call away should we need them.'

IFA

Hatols Fostering Service

IFA

Aspire Fostering

IFA

Adoption Counts

RAA

Origins Foster Care

IFA

Slough Children First Limited

IFA

RNID - The Royal National Institute for Deaf People - Jobsense Project 1

Children Always First

IFA

Sefton New Directions Limited

LA - Shared Lives

Independent Foster Carers Alliance

IFA

BSN Social Care Limited

IFA

Archways Care Limited

Children Residential

Ingleside Childrens Home Ltd

Children Residential

Empower Support Services

IFA

Adoption South East (RAA)

RAA

Foundation Fostering

IFA

Foster Care Group Wales

IFA

Imagine Care Ltd

Children Residential

Outset Fostering Service

IFA

Yorkshire Adoption Agency

CFS Care Limited Fostering

IFA

Following Whispers Family Service Consultancy Ltd

Private Organisation

Animal Care Network Limited

Animal Rescue & Boarding Centre

Fostering Innovations Limited

IFA

Diagrama Foundation Adoption Service

VAA

Sure Start Fostering

IFA

Integrity Lifestyle Limited

Supported Accommodation

Embrace Fostering

IFA

Illuminance Fostering Services

IFA

Northamptonshire Children's Trust (Fostering)

Adoption West

RAA

Together For Adoption

RAA

Adoption Tees Valley

RAA

Ikon Fostering Limited

IFA

Orchard Fostering

IFA

Adoption Focus

Outset Care Services Ltd

IFA

Focus Foster Care Ltd

IFA

Barnardo's - Adoption Service

University Of Worcester

Higher Education Institution (HEI)

Subari Foster Care Limited

IFA

Shining Stars Fostering Agency

IFA

Aspris Fostering Services (Formerly Priory Group)

IFA

People Who Foster

IFA

Elliot Leigh TLC

Children Residential

Lotus Foster Care Limited

IFA

Pyramid Care Fostering

IFA

Include in Autism

Children Residential

U-Turn in Life Skills Ltd

Children Residential

Emmaculate Care Services

Supported Accommodation

The Fed – Community Services

Adult Services

County Fostering Services Limited

IFA

CCS Adoption

Affinity Fostering Services Limited

IFA

Daffodils Fostering

IFA

Red Kite Fostering

IFA

Ivy House Fostering

IFA

The Ethical Fostering Service

IFA

Blossom Fostering

IFA

Involve Care Solutions

Supported Accommodation

Families First Fostering Ltd

IFA

Guiding Light Care Ltd

Children Residential

Fortitude Fostering

IFA

Worcestershire Shared Lives

"We are so pleased with the truly bespoke database that Charms is now providing for us. Having Diane as our dedicated account manager is great. She has worked closely with us to really understand how our scheme works, our key data for reporting purposes and has patiently supported our team and providers throughout the implementation process. The ongoing support from both our account manager and the easily accessible helpdesk is really valuable."

Jennifer Parker, Worcestershire Shared Lives

LA - Shared Lives

Royal Society for Blind Children (RSBC)

The Purple Elephant Project

Non profit - Semi Independence

Serenity Housing Support Ltd

Supported Accommodation

United Fostering Services

IFA

Vital Support Ltd

Children Residential

West London Young Living - Lone Care Services

Supported Accommodation

Allot Healthcare Services

Children Residential

Britannia Fostering Agency

IFA

Caritas Care Limited (Adoption)

One Adoption South Yorkshire

RAA

Gloucestershire - Employment and Skills Hub

LA - Supported Employment

TheraParent

IFA

TheraParent

IFA

Skylark Fostering

IFA

Beacon Fostering

IFA

Indigo Fostering

IFA

Foster 4

Fostering Recruitment

Aspris Children's Services

Children Residential

Safe Space Living Limited

Residential Family Centre

Watford and Three Rivers Refugee Partnership

Support Service

Clover Fostering

IFA

Skylark Care Solutions Ltd

Children Residential

Rising Stars Fostering

IFA

Tender Care Management

Supported Living

Bespoke Fostering Agency Limited

IFA

Youth Support Solutions

Supported Accommodation

Fostering Connections Ltd

IFA

Harbour Children Services Ltd

Children Residential

Young Devon

Supported Living

Inspire Fostering Ltd

IFA

CoOptions

Supported Employment

Affinity 2020 cic

Higher Education Institution (HEI)

Quarriers

Shared Lives

The Hazel Project - Diverse Care & Xcel 2000

IFA

Chrysalis Associates Therapy Service

Therapy Service

Inspire Support Services Ltd

Supported Accommodation

CFS Care Limited Residential Service

Children Residential

INSIGHT Wellbeing Services Ltd

Support Service

The Better Meant Group Limited

Children Residential

Thrive ChildCare Services (Kinfolk House)

Parent and Child Family Assessment Centre

Thrive ChildCare Services (Kinfolk House)

Parent and Child Family Assessment Centre

We Care Nursing Services Ltd

Supported Accommodation

Progressive Mindz Ltd

Supported Accommodation

Avensis Support

Supported Accommodation

Northamptonshire (Adoption Service)

VAA

Ameliorate Childrens Services

Children Residential

Amber Fostering Ltd

IFA

Skyler Support Services Ltd

Supported Living

St David's Fostering Service

IFA