We are a large provider of residential care for looked after children and semi-independent flats for care leavers; we joined the Charms family in October 2018. We have been supported by the team at Social Care Network Solutions during every step of our implementation project. The team have been flexible to our needs; knowledgeable and solution focused whilst we have worked through how Charms can be most effectively used for our services. Charms is a system that provides us with easily accessible, secure and required information; this has reduced the amount of time that managers spend sharing information, therefore they can concentrate on delivering high quality care to children and young people. We are looking forward to a virtually 'paper-less' future where our records can be quality assured efficiently and staff can be freed from being office bound!

‘The CHARMS database is a fantastic tool for all fostering agencies. We have had the system installed from day one , which sets the foundations with regards to data protection, compliance, security and usability of all of the information that one uses when running a fostering agency. From a managers perspective, I cannot fault the system and I can honestly say having CHARMS in place has significantly contributed to our company gaining a ‘good’ rating from Ofsted in our first inspection. The support provide by CHARMS support team is second to none and nothing is too much trouble, for my staff and my foster carers. I would highly recommend for any fostering agency to use CHARMS as the main part of their recording and data protection structures and for new fostering agencies , using CHARMS from day one as we have, will help you get the Ofsted rating you require’

Registered Manager of Fostering UK