Olive Branch Fostering


Bury Employment Support & Training (BEST)


Bolton Metropolitan Borough Council


Child Action Northwest

Caritas Diocese of Salford

Team Fostering (Head Office)

Futures for Children Group of Companies

TACT (The Adolescent & Children's Trust)

Adoption Regional Information System (ARIS) for Northern Ireland

Time for Children

Family Fostering Partners

‘As a new agency, we made the decision to be paperless from Day 1, and therefore CHARMS is an integral part of our systems and processes. The database is easy to use and supports our clearly defined standard operating procedures. This means that accurate and secure data is always available to staff and carers, simplifying recording, reporting and outcomes tracking.’

Judith Rees, Managing Director, Family Fostering Partners Ltd

Enable Shropshire

Wrexham County Borough Council

The Foster Care Co-operative

Brighter Futures Foster Care

Anglia Fostering Agency (AFA)

FosterCare UK

‘As a Registered Manager I rely completely on Charms for auditing and monitoring purposes. The reports available on Charms quickly provide me with the data I need for Regulation 35 purposes and produce our annual Ofsted Dataset at the push of a button. I don’t know how I would do my job without it! – Danni, Registered Manager.’

Danni Starley, Registered Manager, FostercareUK

Xcel 2000 Fostercare Services

‘Charms has enabled me within my Monitoring Outcomes role, to track a child’s journey and highlight where significant improvements have been made since being looked after by our agency. But equally what we can do to improve outcomes for young people. The database has fantastic reporting systems built in providing statistical information to support my job role and reduce my workload enabling me to focus on monitoring and improving outcomes.’

Janice Nunn, Monitoring Officer , Xcel 2000 Fostercare Services

Tree House Care

‘CHARMS has changed our business and the service we provide, and in every respect for the better. No more endless trawling through paper files -I am able to put my finger on the information I need at the touch of a button. It helps everyone to be proactive and identify issues before they become big problems. Having CHARMS means we are better prepared for an OFSTED Inspection than ever before and that is incredibly reassuring. It really does free up staff to do what they do best -supporting foster carers and children…..and they love CHARMS for that. Working with Social Care Network is excellent-it’s a real partnership and when there are problems the service desk is prompt and reliable. They are great problem solvers.’

Hugh Mellett, Director Of Operations, Tree House Care

Fostering People

Perpetual Care (Fostering)

Independent Foster Care Services Wales (IFCS)

‘we are very pleased with the CHARMS system and the support we receive from the team‘

Gail Tobin, Service Manager, IFCS Wales

Capstone Foster Care

‘Charms is an easy and safe way to record and maintain data and supports us in being able to monitor agency performance and improve our practice. Charms being online makes our data accessible from any location whilst maintaining data security. The team are always available to take our calls and are keen to hear about our development suggestions to further improve the efficiency, effectiveness and user friendliness of Charms. Thank you to the SCN team!’

Ioanna Theodoulou, Quality Assurance Manager, Capstone Foster Care Ltd

Lorimer Foster Services

Wrexham County Borough Council - Fostering Service

Alderwood LLA limited

CLARITY & The Soap Co.

The Children's Family Trust

Community Foster Care


‘We were early adopters of CHARMS software. Over the years, it has made a massive difference to our work as a fostering agency. The regular upgrading of the software over time has kept pace with our growth and our changing needs. The support has always been first class. The CHARMS support staff are a friendly reliable bunch and have never let us down.’

Andy Clipson, Director, familyplacment.com

SWIIS Foster Care

Safehouses Fostering

St Christopher's Fellowship (Head Office)

Next Step Fostering Services Limited

‘The Manchester Helpdesk are very supportive and knowledgeable, they really do give that extra layer of support and confidence that’s needed when using CHARMS in a large organisation. Having the Helpdesk there means we can fall back on them. They very often teach us new, useful things too!‘

Sara Horne, Admin Systems Manager, Next Step Fostering Services Limited, Ryancare Fostering Limited and Safehouses Limited

Bury MBC (Adoption 22)

DFW Adoption

“the service we’ve had from the CHARMS team has been exceptionally responsive and supportive and that we are more than happy with the CHARMS”

Irene Redshaw, Team Manager, DFW Adoption

Nugent Care

Birmingham City Council - Adoption Support

BSN Calon Cymru (formerly Pathway Care)

Chrysalis Care Ltd

Moments Fostering

Lancashire County Council - Shared Lives

Prior Care Limited

Adoption Register For England

Kindercare Fostering


Action for Children

Caldecott Fostering Limited

Fostering Solutions North West

Reach-Out Care

Lancashire County Council (Formally Workstep Chorley)

Compass Fostering North Limited (Formerly EDEN)

Suffolk County Council

Adoption Matters North West

Adoption Register For Scotland

CareTech Community Services Ltd

Excel Fostering Limited

Shropshire County Council

Redcar & Cleveland Borough Council (ETC)

Pure Innovations Ltd. (Pure Employment)

RyanCare Fostering Limited

Scottish Adoption

Welcome Foster Care

Alpha Plus Fostering

Kasper Fostering

Care Visions

CARITAS Care(Formerly Catholic Caring Services)

St Cuthberts Care

Kent Supported Employment

Five Rivers

Rochdale BC

Fostering For You

Kattz Care Services

Sunbeam Fostering Agency

St Andrew's Childrens Society Limited

Abacus Fostering Limited

‘We love using charms and find it a very comprehensive data base. Support services are excellent and easy to access, you can always speak to someone who is knowledgeable and can help you work through any difficulties.’

Natasha Bland, Registered Manager, Abacus Fostering

Parents & Children Together (PACT)

Salford City Council - Family Placement Team

Three Circles Fostering

After Adoption

Core Assets

St Francis' Children's Society

Fostering Outcomes

The Together Trust

Wholistic Fostering Limited

Apple Fostering Ltd

Heath Farm Family Services

The Moray Council

Simply Fostering

Diverse Care (UK) Limited

‘We've been a customer of CHARMS for nearly 10 years now and over that time we've felt very comfortable in the knowledge that our most sensitive information is stored by people who really understand our needs. Whenever I contact Social Care Network I always know that I will speak to someone who not only has in-depth knowledge of their products but is also friendly and approachable.’

Richard Harris, Projects Manager, Diverse Care

National Fostering Agency (NFAP)

Sankofa Care - Fostering Services

Synergy Fostering Ltd

Safehouses Ltd (Kent)

BSN Nexus Fostering

Phoenix Community Care

Children First Fostering Agency Limited

Orange Grove Fostercare

Alliance Foster Care

Bridging Gaps Fostering Agency

UK Fostering Limited

Clifford House Fostering

Amicus Foster Care

Care 4 Children (was The Fostering Team)

Family Care Fostering

Diagrama Foundation (Cabrini Children's Society)

Hull & East Yorkshire MIND

The Fed

Eastern Family Services

Young Foundations Fostering

Brighton & Hove City Council - The Supported Employment Team

ISP Childcare

Anchor Foster Care

Middlesbrough Council

Blackburn with Darwen Council - Shared Lives Scheme

Ethelbert Fostering Services (Kent)

Orchard Care (North East) Ltd

5 Fostering

Fostering Support Group (FSG)

Outlook Fostering Services

TLC (Wales) Independent Fostering

'The CHARMS database fits in with our practice on a day to day basis. Staff reported that CHARMS support team is always very helpful and prompt to respond to queries and issues whenever they arise. They are very knowledgeable and courteous. The database itself is easy to use and can be tailored to our needs. Our Accounts Manager is always at hand to discuss any development queries etc. and suggestions on how we can improve on keeping our data secure and up to date.'

Dominique Kent, Office Manager, TLC Wales Fostering Ltd

Park Foster Care

Banya Family Placement Agency

Family First Fostering

Ansacare Fostering Agency

Coram Adoption London


Ideal Fostering

Attachments Fostering

Unity Foster Care

Intercountry Adoption Centre (IAC)

National Adoption Service for Wales

Ascent Fostering

The Vine Respite and Residential Services (TVRS)

Help Me Grow Fostering Services Ltd

Fostering Relations

Break Charity

Coram Cambridgeshire Adoption

Acorn Care (UK) Ltd

Young People at Heart Limited

Aspirations Fostering

Ronanda House

365 Foster Care

Fresh Start for Education Limited

Channels & Choices

ARRCC (Activities, Respite, Rehabilitation, Care Centres)

Fosterplus Limited

Lighthouse Fostering

Altum Residential Care Ltd

A1 Foster Care

Therapeutic Fostering Limited

Merryvale Semi Independent Limited

Jay Fostering

Dorset County Council

Serenity Homes

Sussex Fostering and Children's Services

Regional Fostering Services Ltd

Southern Adolescent Care Services Ltd

Independent Options Shared Lives

Horizon Fostering Services


Our Community Enterprise - Ways Into Work

Ingleside Childrens Home Ltd

OwnLife Fostering Limited

Talawa Fostering

Together For Adoption (RAA)

Ikon Fostering Limited

Orchard Childrens Services

Adoption Focus

Focus Foster Care Ltd

Shining Stars Fostering Agency