28/11/2006 - Latest update on NE London NMDS

News ID: 155

With Jenny Dutton and Phil Dillon-Thistleton CHL is pleased to announce that NE London has now passed the 150 mark for NMDS-SC returns. Using CHL's unique WAN system - which costs just £25.00 per year - more than 150 care providers have now submitted their NMDS return. WAN version 4 now, automatically fills in the Excel version of the NMDS-SC. The lucky organisations that have WAN can now complete their NMDS-SC return in less than 2 minutes. WAN is the most easy to use workforce development system around. It allows the user to manage all staff training, qualification, contact information and much more. Many organisations have purchased WAN themselves to manage staff development on a day to day basis. In North East London over 240 care providers now have WAN and here are some of their comments : “CRB/First aid tracking getting staff development on system and putting it all together.” - Real Life Parenting, Newham “The software was installed successfully. I'm sure it will enhance staff and volunteer record keeping within the organisation. The software will be useful for the organisation and volunteer records including staff development training documentation.” - Stratford Learning Zone aka EXCEL Learning Zone “It's great!” - Eastbrook House “Pleased with training - understood how to input data.I feel this system is very beneficial.” - Pre School Learning Alliance “very keen to use system as they are a brand new organisation who are struggling to report back even to their own headoffice at present.Left a WAN cd with the owner for onward transmission to his IT manager as they want to install at their stratford site” - Windwood Lodge Care Home, Redbridge. “Hope to get full supoort in developing our care staff. Support as with the CSCI Inspection” - APASENTH Home & Community Care, Tower Hamlets. “Can really see the benefit and once the data is in it will be an asset.” - Excelcare Holdings, Tower Hamlets. “Like the report feature helpfulfeature - will be used to record worker essential details excellent training” - Spark Centre (The), Tower Hamlets. “Impressed” - Lifecare Consulting, Waltham Forest. “The training was made easy to understand and enjoyable” – Touchsky, Waltham Forest. “Extremely good value for money at £25- per annum. If it handled staff tracking we would be able to give up our existing database and just use WAN.” - Greenwich Toy Library “I am very keen for TLC to be part of this workforce development programme, as it links in with developments and improvements we are making within the organization.” - Stuart Hornsby, Chief Executive, TLC Care Services “Very useful - will save a lot of time. All in one package” - Alyson House, Southend “Very useful and would like to use the system as main personnel system, will renew after 12 months” - Age Concern Newham “Very interesting and useful software will enable me to monitor and schedule training and have staff information at my fingertips” - Waltham Forest Disability Resource Centre “Very excited by the prospects of this new system. It is a vast improvement on our current paper and spread sheet based data. It will save considerable time implementing the NMDS questionnaire” - Essex care Consortium “Thought it was very useful as their existing HR system is inaccessible to most of their staff”.- Estuary Housing Association “Very Helpful system which will cut down my paperwork” - Eight Ash Court, Essex “I can see the potential of the system and it will be interesting to see how we as a team can benefit from it, particularly with regard to accessing training” - Charles Dickens Court Day Centre “Save time, easy access to information” - Pat Shaw House, Excelcare “Very excited about the whole project and eager to go ahead and use the system” - The Princess Royal Lewisham Carers Centre “Easy to use and will input all staff” - Age Concern Havering “Thinks the system will be a very useful internal database”.- Immaculate Healthcare Services Limited “The software was installed successfully. I'm sure it will enhance staff and volunteer record keeping within the organization. “ - Stratford Learning Zone aka EXCEL Learning Zone “It’s a brilliant little system!We will get immediate benefit.The record card is just like a CV and the reports will be very useful” VT, Hackney “We have all been really impressed with the WAN system and are sure it will prove really useful to our organisation.One staff member has just had an appraisal as part of her management NVQ and printing out her staff record card was really useful piece of evidence to show the assessor in a simple and straightforward way” OWFA, Stratford “This will be very useful to our care home, to log information for training management personnel details for staff. Really looking forward to using it.” Cavell Lodge, Leigh on Sea. “I found it really easy to use and of great help to us in recording staff info.It is a good system which was helped by having such a good teacher to install it for us!We thank you for giving us the opportunity to pilot this scheme.” Cavell Lodge, Essex “Yes, we would love the latest update to WAN. I would like to ask about the “archiving function” (when staff have left) - Is there a way we can get a report of those who have been archived, as I believe the auditors like to see such detail. It is also useful for reference request, as you have the dates of employment easily on hand without going through the filing.” – Essex Care Consortium For more information please ringh 0870 112 0421 and ask for Jim or Diane.

28/11/2006

Nov 2006 - CHL supports the Actan Conference

News ID: 154

13th, 14th and 15th November CHL was represented at the ACTAN Conference, Douglas, Isle of Man, by Jim Moores, MD and Chris Clough, ETC Project Manager. It was a huge success with over 200 delegates attending. Our thanks to ACTAN for giving us the opportunity to attend. For more information about ACTAN please visit http://www.actan.org.uk

14/11/2006

Nov 2006 : WAN is lauded for its ease of use

News ID: 153

At 9/11/2006 NE London sub region has had 103 data files returned. We are on target to reach 250 installations by15th December 2006 and meet our NMDS-SC target. Well done all of those care organisations who have taken part so far. For those that are waiting please make sure you contact CHL for your copy of WAN. Using the unique WAN system which costs just £25.00 per year, Social Care organisations in North East London are able to maintain up-to-date staff, training and qualification records; and on the click of a button complete the NMDS-SC return. To order your copy of WAN (free for the first year ) just ring 0870 112 0421 .

10/11/2006

September 2006 Guideposts Trust goes live with A

News ID: 152

CHL is pleased to announce the successful implementation of ASSET at the Guideposts Trust for their Oxfordshire service at their Witney office. Jill Bull, Social Inclusion Manager at Guideposts Trust, said “I am really please that we have chosen CHL’s ASSET system. After considerable research and face to face presentations ASSET came out on top. It was easily the closest match for our needs. The people from CHL were friendly and helpful and explained the system clearly and simply. Within a matter of weeks of the final decision being made ASSET was installed – on 20 September 2006 – and training is taking place in the next week. We are all looking forward to using ASSET. Jim Moores, MD of CHL said “This has been a most enjoyable exercise, due in great part to the way that Jill and Sandra made us feel welcome from the outset. It was simply a matter of showing Jill and Sandra what ASSET can do and the outcome was clear from the start. As with all of our customers the team at CHL, led by Mike Barlow, ASSET Project Manager, will give every bit of support that Guideposts Trust need to get the best out of ASSET. We are all looking forward to many years of collaboration.” Notes for editors : Guideposts Trust exists to provide direct services for people with dementia, with or recovering from mental health problems and those with learning disabilities. We believe that all people have a right to an equality of opportunity. You can find out more at http://www.guidepoststrust.org.uk/. Or you can contact : Jill Bull, Social Inclusion Manager Guideposts Trust Two Rivers Station Lane Witney OX28 4BH Tel: 01993 772886 Mobile: 07966 846 516 CHL was formed in 1996 and celebrates 10 years of support for Social Care in the UK with recent launches of CHARMS Online which is now being used by Adoption 22 (all Adoption agencies in the North West of England) and the Adoption Register for England and Wales. CHL works almost exclusively in Social Care and provides systems that help service providers at every level – from voluntary sector organizations providing services to their local communities to large local authorities like Manchester and Birmingham in support of their Adoption and Fostering teams, Support Employment services, Training administration, Mental Health teams, Disability Services, SureStart, Care Homes, Day Centres, Nurseries and Family Centres and more. ASSET is the foremost database system used in Supported Employment and Disability Services in the UK. With more than 70 sites, from Elgin to Bournemouth, it provides, every day, the simplest, most cost-effective way of managing Client records – from initial referral all the way through the process of support and service provision. For more information contact Jim Moores, Managing Director on 0870 112 0421.

04/10/2006

Sep 2006 - DPC go live with CHLSystem

News ID: 151

CHL is pleased to announce the successful implementation of CHLSystem at the Development Plus Consultancy (DPC) in Chingford. Cathy Neat, Lead Consultant and founder of Development Plus Consultancy, said “Without any hesitation we were able to choose CHLSystem to manage all of our projects, contacts, helpdesk and diary. Having dealt with CHL on a number of projects in East London and Essex we were aware of their reputation in Social Care systems and it occurred to us that they were just the company we needed. The people from CHL were excellent in their approach to us and the level of support provided gives us confidence that CHLSystem will meet all of our needs. We have started using CHLSystem and it is already proving invaluable in so many ways that we did not even consider. Jim Moores, MD of CHL said “Well, what can I say, it has been a great pleasure and privilege working with Development Plus. Cathy and Glenda have led from the front, with considerable support from Caroline, Karen and Allen and from the whole team in Chingford. From day one it was clear that the relationship was going to be the most positive and productive. Like all of CHL’s customers DPC can now feel comfortable in the knowledge that they will get constant support from CHL so that they get the best out of CHLSystem.” Notes for editors :
Development Plus is a specialist Social Care Consultancy. Established since 1999 the consultancy team led by Cathy Neat has undertaken large development projects with key organisations such as Care Council for Wales, Skills for Care and Development, Skills for Care and Skills for Health. The consultancy is unique in its ability to set up , project manage and sustain initiatives such as Skills Brokerage and Learning Resource Networks. A key part of the portfolio of Development Plus Consultancy is events management which this consultancy undertakes on local and national scale. You can contact Cathy Neat on 0208 529 6862 or write to Development Plus, Room 3 - 1st Floor, 4 Kings Road, Chingford, E4 7EY. TEL : CHL was formed in 1996 and celebrates 10 years of support for Social Care in the UK with recent launches of CHARMS Online which is now being used by Adoption 22 (all Adoption agencies in the North West of England) and the Adoption Register for England and Wales. CHL works almost exclusively in Social Care and provides systems that help service providers at every level – from voluntary sector organizations providing services to their local communities to large local authorities like Manchester and Birmingham in support of their Adoption and Fostering teams, Support Employment services, Training administration, Mental Health teams, Disability Services, SureStart, Care Homes, Day Centres, Nurseries and Family Centres and more. CHLSystem has been developed over the last ten years and is now one of the most comprehensive and flexible contact management, helpdesk and diary systems available. For more information contact Jim Moores, Managing Director on 0870 112 0421.

02/10/2006

September 2006 - NE London in final stage of NMDS

News ID: 150

There is still time for care providers in North East Londontoobtain your free copy of WAN - the unique, cost-effective workforce development system. You have until 30 November 2006 to arrange an installation date. This applies to all Providers in the London Boroughs of Barking and Dagenham, Hackney, Havering, Newham, Tower Hamlets, Waltham Forest and Redbridge . Call Diane Hamilton on 0208 406 3834 or 0870 112 0421 to arrange your free installation. Or email Diane at diane.hamilton@chl-systems.co.uk . By 31 December 2006 your NMDS returns must be submitted. WAN is the best, easy to use, NMDS collection tool. At provider events in Havering and Redbridge this week CHL has been inundated with requests for WAN. We have bookings for installations for the rest of September and much of October. Across the Country data is being collected. NE London Skills for Care, with the North East London Strategic Health Authority,are collecting NMDS using WAN. WAN was commissioned from CHL to give providers "something back". It is being offered, free of charge, to all care providers in North East London. Training, at your place of work, is also free; and we will help to input your staff records or import them from existing databases or spreadsheets. Not only does WAN deliver all that you need to manage staff, training, qualifications and development, but it also provides NMDS on the click of a button. CSCI Inspectors are also backing NMDS and in North East London WAN is also recognised as the system to manage workforce data. It is widely acclaimed as the most cost-effective yet comprehensive HR system. If you want to continue using WAN after the first year the charge is just £25.00 (plus inflation) per year. You can find out more about NMDS at http://www.topssengland.net/view.asp?id=671

28/09/2006

June 2006 : ASSET at TiE, Oldham

News ID: 149

Mike Barlow - CHL Director and ASSET Project Manager – is pleased to announce another successful implementation of ASSET. Training into Employment (TiE) now have ASSET installed; all the staff have been trained - at CHL's dedicated facility in the heart of Manchester; and the team in Oldham are enthusiastically throwing themselves into the task. ASSET is used in more than 55 sites around the UK, from Elgin to Bournemouth, and is fast becoming the de facto standard for software in Supported Employment. Many of the sites are Workstep providers. The Training into Employment scheme (TiE) is an employment service, which has been specially designed to help people with disabilities to find work. Contact Information : Telephone: 0161 911 4799 Fax: 0161 911 3803 E-mail: psd@oldham.gov.uk Address: Physical and Sensory Disability Services, The Link Centre, 140 Union Street, Oldham, OL1 1DZ Opening Hours: 8.40am to 5.00pm Mon-Fri For a free demonstration of ASSET or for further information please call 0870 112 0421 and ask for Christine or Karen; or email asset@chl-system.co.uk."

18/07/2006

March 2006 - ELCVS Publicity Event - WAN

News ID: 148

ELCVS Publicity event – On 15th March 2006 an event took place to further publicise and promote the work being done on developing a Workforce Development Strategy for the VCS across East London. Held at Thames Gateway London Partnership (TGLP)East India Dock it was divided into two sessions: The first - from 10.00 am to 12.00 noon [ending with the networking lunch] - focused on the project and CD-ROM produced by CHL which is being used to undertake the training audits. This session let CVS Directors, senior managers of VCOS, potential ‘auditors’ and funders learn more about the tool and how it is being used. The second session - from 12.00 noon to 2.00 pm - provided training for volunteers to undertake the audits. ELCVS is looking to recruit volunteers to take part in this training - no previous experience will be necessary just the willingness to undertake the training and provide time for installing the software (£20 per install) and assisting organisations in entering data. It was a hugely successful day, with very positive responses, and a number of volunteers came forward. If you want to find out more please contact Stephanie Lane / Josephine Mason at the ELN office on: Telephone: 01708 778060 WfD@elcvsnetwork.org.uk / Josephine.mason@elcvsnetwork.org.uk

23/03/2006

Jan 06 - CHL working with East London CVS

News ID: 146

Exciting opportunity for VCOs: East London Voluntary and Community Sector Workforce Development Pilot Project1 The East London CVS Network [ELN] is facilitating the development of a Workforce Development Strategy for the Voluntary and Community Sector in East London. Initial investment has been through ChangeUp – but additional funding has been secured from a number of sources, including the Skills for Care London, North East London Strategic Health Authority, the Thames Gateway London Partnership Third Sector Steering Group, and the Learning and Skills Council. As the first stage they are collecting information about the workforce development needs of Voluntary and Community Organisations in the sub-region. To do this they are using a CD-rom which collate information on staff within organisations, including:  Post held  Qualifications  Training needs  Information on staff movements They therefore need to recruit 500 organisations that are willing to take part in the data gathering pilot project. Those willing to be part of this pilot will receive:  receive free training in using the CD-rom  the license fee paid for the initial 12 months [normally £25 per annum]  the basis for an organisational training and development strategy  individual training records showing when training is due  organisational training records showing when training such as first aid updates are required The ability to hold and use this information will help to manage staff development by recording Appraisals/Supervisions. The system also helps prove commitment to Investment in People and PQASSO for those organisations developing quality standards. This information will then be placed anonymously on a central database which will be used to inform future investment for skills and workforce development. It will show that the sector needs to have a workforce which is recognised as having the skills and abilities needed to provide quality services. The centralised data will show the extent of the voluntary and community sector in East London and the sheer amount of work which is undertaken by organisations. Voluntary and community organisations will also be able to access this information to use in research and funding applications. For further information and/or to get involved in this exciting pilot project contact: Alice Wallace, Co-ordinator, East London CVS Network T: 01708 77 8060 E: alice.wallace@elcvsnetwork.org.uk W: www.elcvsnetwork.org.uk

01/01/2006

"Nov 2005 - Trafford MBC implement CHL's Worforce Development system"

News ID: 144

In a unique initiative CHL pulled out all the stops to help Trafford MBC electonically store all of their staff's Personal Development Plans (PDPs) in ETC - CHL's acclaimed Enrolment, Training ad Certification system. With a deadline of only two weeks, CHL put a number of key staff on the project and ensured that Trafford MBC had all of the 6,000+ returns entered onto ETC and that the management team were able to report on the workforce's development needs. Because ETC was used, we were also able to identify which development needs had been met and where the unmet needs were. Trafford's innovative approach to the use of IT has also led them to take up ETC's online Staff Development Module which will allow all Managers to update their staff development needs through Trafford's intranet. ETCOnline will be implemented by 1 January 2006. There can be no doubt that ETC and WAN - the Workforce Analysis module - is breaking new ground in training and staff development in the UK. For more information or to arrange a free demonstration please call 0870 112 0421 and ask for Jim or Chris; or email info@chl-system.co.uk.”

12/11/2005