16th of July 2003 was the big day at DLCC and everything went smoothly. Not only was ETC installed but all of DLCC's data had been imported into the system so that by midday on 16th July they were up and running. DLCC can now manage all of their training provision, membership records, correspondence and management information reporting through one system, ETC. My thanks go to Graham, Julia, Tracey, Simon and Andrew for all their help... Jim Moores, CHL. What is a Disabled Living Centre (DLC)? A Disabled (or Independent) Living Centre (DLC) is a place where you can get free and ethical information and advice about products which can increase disabled or older people's choices about how they live. At a DLC you can see and try out products and explore other solutions. Centres provide free information to people in person, by telephone, letter or email. Who are the Disabled Living Centres Council (DLCC)? DLCs are led by a national organisation called the Disabled Living Centres Council (DLCC). We aim to improve disabled and older people's access to accurate, reliable and impartial information and advice about products and equipment for easier living.

In two successive weeks ASSET was installed in Elgin and Chorley. On 24 June 2003 the CHL team installed ASSET under the supervision of Alan Weaver in Elgin. The Moray Council can now get the full benefit of using the foremost Supported Employment software developed and supported in the UK Thank you Alan and all the staff in Elgin.. Then on 3 July 2003, with the help of Stuart Nelson from Lancs Social Services IT, the team at Weldbank in Chorley became the most recent group of users of ASSET. Thank you Paul Fitzpatrick and everyone in Chorley..

Another hugely successful installation of ASSET (Access System for Supported Employment and Training). Bill Gaskins and his team at DORSET ENTERPRISES/ESCOR TOYS Elliot Road, Bournemouth spent a very productive day with CHL's installation and Training team on 22 May 2003. By the end of the day they were happily setting up Client records and looking forward spending a full day transferring all clients from their old system. Thank you everyone at Dorset Enterprises/Escor Toys. You can contact them on Tel: 01202 577966, Fax: 01202 570049

The 2003 NAEP conference in Blackpool was attended by CHL as exhibitors. Also with their own stand were the DLCC. Pictured is Julia Blundell , DLCC's Training Co-ordinator. Discussions are continuing with a view to implementing CHL's Enrolment, Training and Certification at DLCC's head office in Manchester. Watch this space. What is a Disabled Living Centre (DLC)? A Disabled (or Independent) Living Centre (DLC) is a place where you can get free and ethical information and advice about products which can increase disabled or older people's choices about how they live. At a DLC you can see and try out products and explore other solutions. Centres provide free information to people in person, by telephone, letter or email. Who are the Disabled Living Centres Council (DLCC)? DLCs are led by a national organisation called the Disabled Living Centres Council (DLCC). We aim to improve disabled and older people's access to accurate, reliable and impartial information and advice about products and equipment for easier living.

After over 37 years working in the adoption and fostering sector, Wendy Cleary from Birmingham Social Services has now retired. Everyone who has had the pleasure to know Wendy I'm sure will agree that her work has been an outstanding example to everyone involved with adoption and fostering. A special thank you from everyone at CHL for all of her invaluable contributions to the CHARMS system. Best of luck for the future. X

As well as our fast growing public sector user base CHL also offer cost-effective systems to the private sector. ANSA Consultants - a fast growing, transport planning consultancy based in Bury, Greater Manchester - asked for systems to help with time recording and other project management tasks. CHL had a system that fit the bill perfectly. And the whole process was achieved remotely. The system was electronically transferred and within a matter of days ANSA Consultants were taking advantage of the range of facilities that CHL's Customer Relationship Management system offers. For more information about ANSA-Consultants go to ANSA If you are interested in a free demonstration of any of our systems please get in touch by email at info@chl-systems.co.uk or call us on 0870 112 0421 (ask for Christine or Karen, or FAX : 0161 236 6486).

The popularity of CHL's Supported Employment and Training system, ASSET, grows with yet another installation. Interest in the ASSET system has grown hugely over the last year and Cheadle Royal Industries gave the green light to go ahead with installation just a few weeks ago. ASSET is now in use as far afield as Essex and Inverness and has now taken over from CHARMS (used by adoption and fostering agencies) as CHL's best selling system. If you are interested in a free demonstration of any of our systems please get in touch by email at info@chl-systems.co.uk or call us on 0870 112 0421 (ask for Christine or Karen, or FAX : 0161 236 6486).

We are pleased to announce the Lancashire County Council are the latest authority to purchase CHARMS. One of the factors influencing their decision to purchase the system was the very positive feedback they got from the existing CHARMS user community who reported a very responsive and helpful telephone support service - thanks everyone :) CHARMS is now in use at 24 sites on over 100 computers throughout England and Wales. Local authorites, voluntary agencies and the National Adoption Register all use the system for the day to day running of both adoption and fostering teams as well as the production of detailed statistical information. If you are interested in a free demonstration of any of our systems please get in touch by email at info@chl-systems.co.uk or call us on 0870 112 0421 (ask for Christine or Karen, or FAX : 0161 236 6486).

After months of hard work preparing the paperwork, CHL's CES4 (Community Equipment System) gets the green light. Along with our nationally recognised CHARMS (Adoption and Fostering), CES4 is now officially available for use throughout the UK. CHL were invited to put forward an offer to sign a National Framework Agreement for the provision of Community Equipment Services Management Systems. After the hard work of everyone at CHL we are now signatories to the Agreement and Equipment Services can now choose to purchase CES4 in the knowledge that it meets 100% of the requirement outlined by the NHS Purchasing and Supply Agency. I would like to say thank you to everyone at CHL in Ducie House, Manchester - and well done! Jim Moores, MD. If you are interested in a free demonstration of any of our systems please get in touch by email at info@chl-systems.co.uk or call us on 0870 112 0421 (ask for Christine or Karen, or FAX : 0161 236 6486).

The Family Placement team in Shrewsbury are pleased to be the latest users of CHARMS. Perhaps the most widely used database system specifically for Adoption and Fostering, CHARMS has now been provided to the team at Shrewsbury. It was installed and up and running all in one day; with the key users trained and happily using the system. They can now record and monitor children and families; find matches; produce management statistics and print off referrals for the National Adoption Register for England and Wales - themselves long standing users of CHARMS. If you are interested in a free demonstration of any of our systems please get in touch by email at info@chl-systems.co.uk or call us on 0870 112 0421 (ask for Christine or Karen, or FAX : 0161 236 6486).