CHARMS Social Care Community Newsroom

CHL are delighted to announce that St Christopher's Fellowship have chosen CHARMS as the software solution tomanage their wide variety of services, whichinclude foster and residential care,help for young people in supported housing and assistance for those in need of support in their education. The system implementation is to commence in January 2011,following a business analysis work. Once installation is complete and training delivered,admin staff, social workers and management will be able toenjoy the many benefits of using CHARMS. If you are interested in finding out more about CHARMS, please call 0161 237 1872 oremail info@chl-systems.co.uk.

North Wales Adoption Service have recently made the decision to add the LETTERBOX module to their CHARMS Adoption Management System. Letterbox will assiststaffin managingthe process wherebybirth relatives and adoptive parentsstay in contact by exchanging written information. In the past it was believed that adopted children needed a "clean break", and all ties with their birth family were cut. It is now agreed that many children benefit from a more open attitude towards adoption and the Letterbox service was set up in recognition of this. We at CHL are delighted that our ongoing working relationship with North Wales Adoption Service will be extended by the addition of this module.

Great News! BAAF in Scotland recently reached thedecision to have CHARMS installed as their Adoption & Fostering Management system. CHL are very much looking forward to what we hope will be a long and successfulworking relationship. Implementation dates are being finalised and it is anticipated that it will commencein early 2011 at BAAF's offices in the wonderful City of Edinburgh, once the snow has cleared, of course!

We are delighted to announce that Capstone Foster Care have chosen to go with CHARMS. The implementation process is underway and an on sitebusiness analysis dayhas been carried out. It is anticipated that by the end of February 2011, all staff at offices across London, the South East, the South West and the West Midlands will have received training and the sytem will go live. Jim Moores, Managing Director at CHL said : "I am particularlyexcited about this project and my thanks go to Richard and the team at Capstone Foster Care for choosing to enter intopartnership with CHL.I am confident that onceCHARMS is embedded at Capstone, it will prove to be a vital component in their ongoing success.

We are very pleased to announce that early in the new year we will be implementing CHARMS for Children First Fostering Agency. After careful consideration it was decided that CHARMS was the best system to manage children and carer records. We are looking forward to the implementation in Bedford and Basildon.

Ofsted have declared Fostering Solutions Outstanding . The inspection took place in September 2010 and the report was released in November.

During the course of free, informal demonstration of CHARMS at the offices of Eden Foster Care on 2/11/2010 the deal was done. Installation and training is set for the first week of December... Thank you to Isma, Lisa and the team for a very entertaining morning and for putting their faith in CHARMS. We look forward to a long and productive relationship.

Fostering Outcomes, an important user of CHARMS, has achieved an Outstanding rating in its latest Ofsted inspection.

Great news - PACT (Parents And Children Together) have placed an order for CHARMS Online. PACT are one of the longest standing users of CHARMS - since 2002 - and we at CHL are proud to have been associated with an organisation with such a history in the care of children. PACT have now asked us to implement CHARMS Online for them so that social workers and other staff may access important records, securely and quickly from anywhere. This means that contact recording can be done immediately. The CHL team are just making arrangements for the upgrade…

CHARMS is now the COMPLETE children's services system - - Adoption, - Fostering, - Post adoption support, - Residential, - Letterbox, - Ofsted dataset, - Indivdiual Outcomes tracker - Adoption Allowances management, - Carer Training, - Referral Management (ERGO), - Child Protection… And through CHARMS Online : • Social Workers can enter running records in minutes, with any internet connection.

• Admin staff can manage reminders (CRBs, reviews, assessments, medicals…) so that nothing is ever overlooked.

• Managers and social work team leaders can monitor caseload and input file checks entirely electronically.

• And, carers can go online, from home, and log incidents; complete diaries and even check their review history. For more information ring 0161 237 1872 or email Jim Moores.