FFTA Conference 2023 - Columbus, Ohio
News ID: 699
We had a CHARMS booth at the Family Focused Treatment Association (FFTA) Conference in Columbus, Ohio on 10th - 13th July 2023.
After an inauspicious start - none of our marketing giveaways had arrived on Monday 10th, neither had the popup stand - all was well as it all turned up at 11:00 on Tuesday morning and by Wednesday afternoon almost all of our CHARMS™ branded freebies had been snapped up.
The big message we heard was that there are a limited number of case management systems in the US designed specifically for adoption and foster care agencies. Data security/privacy was also a concern. In that regard we were able to reassure the community that CHARMS™ has it covered.
ISO 27001 - information Security Management
With CHARMS™, all sensitive data on children and vulnerable adults is held securely in data centres in the UK which comply with the ISO27001 international standard described by the ISO themselves as:
"ISO/IEC 27001 is the world's best-known standard for information security management systems (ISMS). It defines requirements an ISMS must meet.
The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an information security management system.
Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.!" - https://www.iso.org/standard/27001
CHARMS™ is hosted in data centres which are operated by a company called ANS and they are ISO27001 certified. We maintain full disaster recovery so that even in the event of a complete failure of one of the data centres, the backup data centre takes over so that the service continues - vital for the child welfare environment.
Cyber Threats (Ransomware)
Cyber threats are also now much more prevalent and at CHARMS™ we renew our Cyber Essential Plus certification in the UK on a yearly basis to ensure that your data is as safe as possible from dangers such as ransomware attacks. The Cyber Essentials Plus certification includes a rigorous, yearly inspection of our infrastructure and an in-depth analysis of our security procedures.
With CHARMS™ you can also connect remote users securely and seamlessly using multi-factor authentication (MFA) and single sign-on (SSO).
All of these measures are implemented with CHARMS™ and we have your data secuirty needs covered, all the time.
Forbes offers advice on data privacy:
"Data privacy in the United States is notably different than in the European Union, which has a comprehensive data privacy law—General Data Protection Regulation—though some states have passed their own comprehensive data privacy laws that have drawn comparisons to the EU system.
Lots of delegates were intrigued by the CHARMS™ Carer Login. This gives foster parents access to CHARMS™, configured so that they can engage in the process as much as others stakeholders do. In particular instead of doing daily logs on paper, which the social worker might not see for weeks of even months, they complete them, securely, online. When a daily recording is complete the foster parent signs it off and the social worker can read it immediately and sign it off. They can even add their own feedback. It's CHARMS™' very own chat facility.
For more information you can call 0161 237 1872 or email email@example.com