Great news.  We are pleased to say that Intraquest

have joined the Charms™ Family.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

07/09/2015

We are pleased to say that Adoption Regional Information System (ARIS) for Northern Ireland has joined the Charms™ Family.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

21/08/2015

Great news.  We are pleased to say that Blandford House (UK)  have now joined the Charms™ user community.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

17/08/2015

We are pleased to say that St Cuthberts Care has joined the Charms™ Family.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

15/07/2015

Bridging Gaps Fostering Agency have made the decision to switch to Charms™ from their existing system(s).

We at SCN are very pleased to welcome them

into the Charms™ user community and are looking forward to many years of working together.

30/06/2015

Great news.

We are pleased to say that Family First Fostering  have joined the Charms™ Family.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

09/06/2015

We are pleased to say that Community Foster Care has joined the Charms™ Family.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Charms™.

01/06/2015

We are pleased to say that Our Community Enterprise have chosen ASSET as their preferred system.

We are looking forward to a long and mutually productive relationship and we would like to thank you once again for choosing Asset.

01/06/2015

Great news. Family First Fostering are about to go live with CHARMS.
A good day at the offices in Stratford and we are all very excited.

08/07/2015

January 2015 "Their knowledge is supported through dedicated use of an online system that centrally records information from carers, staff and managers in one place. This helps to track progress and outcomes for children and young people. Rigorous and effective monitoring of the service is aided by comprehensive use of a recognised online information system. This is used by carers and staff alike to record all aspects of the agency’s work and to track the individual progress of children and young people. By providing all with relevant access, information is shared more effectively and efficiently. For example, supervising social workers are able to review daily records completed by foster carers in advance of supervision visits. This helps them to maintain awareness of significant developments and to support carers appropriately. Records of supervision visits can be accessed by foster carers as soon as they are completed. This enables foster carers to be clear about advice or direction given to them by supervising social workers during visits. Leaders and managers have close links with the software manufacturer and are able to influence positive changes in the system. All users have access to technical support to assist when problems occur."
November 2013 "The progress of each child and young person is measured and charted against their goals and is reflected in detailed monthly reports." "Outcomes for children and young people are monitored and recorded. Where foster carers and supervising social workers identify that outcomes are not progressing or achieved, additional support is provided. The management has ensured that staff and foster carers recruited by the agency have access to all of the managers. There is a comprehensive induction and training programme for staff and foster carers that ensures that they become familiar with the agency’s policies, procedures and working practices. This, as well as an effective quality assurance and monitoring system, has enabled the agency to operate without compromise which ensures the quality of the service provided by the agency is excellent." "Effective systems built into the data base, provide the basis for excellent monitoring and ensure that any difficulties arising within a placement are identified early and additional support provided." "Specific monitoring systems ensure that managers are regularly provided with information on the well-being of individual children and young people."
April 2013 “A significant recent development has been the introduction of a computerised information system. This fundamentally changes the way in which all records are made and stored. Individual information regarding children, young people, carers and staff is stored securely in one place. Rigorous systems are in place, which ensure that personal data is kept safe and secure. Documents relating to children and young people are linked in a logical and clear way that helps to provide a distinct account of their individual placements.”
September 2014 “The introduction and usage of the electronic database, ‘CHARMS’, provides staff with networked access to records which are maintained centrally. This improves communication within the service and enhances the level of support that staff may be able to offer to foster carers using the out of hour’s service. This recently established database also supports improvement in monitoring and quality assurance processes within the service. It enables specific data reports to be produced for evaluation of the quality of practice and children and young people’s progress, and the identification of trends and patterns to bring about further improvement. However, the organisation is yet to utilise the full capacity of the CHARMS database to regularly monitor, review and track all outcomes for children and young people and further development is programmed. The manager and some staff members are not yet fully conversant in using and understanding particular features of this database. This shortfall has the potential to reduce the effectiveness of management monitoring processes to assure the quality and adequacy of records and practice. “
December 2014 "The service is continuing to embed its database into the total operation of the service, with the aim of utilising all aspects of the database to contribute to improvement in reporting on outcomes for children and young people."
CHARMS is the most easy to use electronic case management system.

01/02/2015