CHARMS™ Customer Newsletter - April 2022

News ID: 664

The April issue of our CHARMS™ customer newsletter is available to read online now:


CHARMS™ Customer Newsletter - March 2022

News ID: 665

The March issue of our CHARMS™ customer newsletter is available to read online now:


The Department for Education publishes guidance on case management systems for children’s social care

News ID: 663
"At CHARMS™ we strive to engage in a meaningful way with all stakeholders, including practitioners, administrators. managers, directors, foster carers, adopters, children looked after, parents and other family members. Our backlog of developments are entirely based on user suggestions and we consult on a daily basis to ensure that all CHARMS™ users have a voice in its development. This Government guidance is timely given that a report from council leaders finds practitioners spending less than 20% of time with children and families due to excessive record keeping and inefficient IT systems."
- Jim Moores, MD


New CHARMS™ Customer - Acorn House Fostering Services

News ID: 656

Welcome to new CHARMS™ customer Acorn House Fostering Services!
Acorn House cover the North West, North East, West Midlands/Birmingham and Yorkshire areas.
"Acorn House is a well established independent fostering agency committed to delivering unrivalled care and support packages that make a real difference to young people's lives. Our approach to fostering places the child’s needs and outstanding local support for our foster carers firmly at the centre of what we do and we have developed the service to fit around their needs."
Find out more about Acorn House and the work they do over on their website:


New CHARMS™ Customer - Children Always First

News ID: 658

Welcome to new CHARMS™ customer Children Always First, a small family-owned Independent Fostering Agency based in Bromsgrove, operating exclusively in the West Midlands.
"Everyone at Children Always First wants every child and young person in our care to achieve their full potential. It is probably the core value that binds us all together."
To find out more about Children Always First, please visit their website:


CHARMS™ Customer Newsletter - February 2022

News ID: 654

February's issue of our customer newsletter is available to read online now! For your update on everything CHARMS™:


New CHARMS™ Customer - The Purple Elephant Project

News ID: 659

A warm welcome to our newest CHARMS™ customer, The Purple Elephant Project!
The Purple Elephant Project is a Charitable Incorporated Organisation offering a professional standard of expertise through subsidised outreach services in Richmond and Hounslow schools, and therapy services at their specially designed centre in Twickenham.
"The Purple Elephant Project provides support for children and their families affected by attachment, developmental trauma or life experiences. Through specialist therapeutic services such as Play Therapy, we work to transform lives; enabling children to reach their full potential and a brighter future."
To find out more about the various services The Purple Elephant Project offer please visit their website:


CHARMS™ Education Moments - Outcomes Tracker - Part 2 - Editing a Recording

News ID: 655

In this second video of three on the CHARMS™ Outcomes Tracker, we now show you how to record an assessment for the first time…


CHARMS™ Education Moments - Outcomes Tracker - Part 1 - Layout and Navigation

News ID: 653

In the first of three videos focusing on the CHARMS™ Outcomes Tracker, we begin by exploring the layout of this feature..


New CHARMS™ Customer - Shared Care Services Ltd

News ID: 650

Welcome to our newest CHARMS™ customer, Shared Care Services Ltd, a specialist care agency working in partnership with the London Boroughs of Hackney, Havering, Islington, Newham, Redbridge, Southwark, Waltham Forest, and West Sussex Council.
'Shared Care Services is an organisation formed to imagine brilliant care ideas by working in partnership and providing support staff and carers of the highest quality to support special needs children.'
To find out more about the various services Shared Care offer please visit their website,